Who We Are | a look inside our company
A Word From Our Owners
Ted Kirk and Jonathan Collum became friends long before Infinity from Marvin by North Georgia Replacement Windows was ever thought of. From playing football to camping, it was in these early years that Ted and Jonathan formed the foundations that would one day serve them in the business world. Operated on Christian principles, it is our desire to always do the right thing. That is why we went from selling over 26 different window models to exclusively carrying the Infinity from Marvin fiberglass window. From offering quality products to detailed and precise installation techniques, we want to create an experience that exceeds your expectations. Although this may be your first time replacing your windows, we want it to be your last.
Ted Kirk, President
Ted Kirk is President and co-owner of NGRW. Ted says, 'The people at our company are like family that I can always depend on to do the right thing. It's also an honor to be the Georgia provider of the Infinity from Marvin fiberglass window, the best window made in the country. I love serving our customers and providing an experience that our customers love.' When he's not working at the office, he is usually spending time with his family (wife, 7 daughters, and their dog Marley) or outside in the woods, on the water, or working on his farm. He loves to learn, so he reads, listens to podcasts, and always tries to learn from and help others. Above all, he places his faith in God. (Colossians 3:23)
Jonathan Collum, Vice President
Jonathan Collum is Vice President and co-owner of NGRW. Although he wears many hats, he focuses on the production side of things to make sure everything is operating smoothly.
Diane Dinsmore, Director of Operations
Diane is responsible for the day-to-day operations of our call center and ensuring processes for production are not only maintained, but improved, with the customer experience being the central focus of it all! What she loves about NGRW? 'I love that NGRW is truly like one big family. A lot of companies will say that, but it is really true here. It's a place that you can enjoy coming to work every day.' Fun fact about Diane: she enjoys refinishing old furniture and working with her husband together in their shop. Her favorite Bible verse is Jeremiah 29:11.
Clint Mobley, Construction Manager
Clint oversees our project managers and installers. He also works alongside our sales team on more complex projects, offering his construction expertise and knowledge. What's his favorite part about working at NGRW? 'The people that I get to work with and the customers I get to work for. In my 16 years of window experience, it's nice to have a product that I truly believe in.' Some of Clint's interests include playing hide-and-seek with his boys, playing music (he's in a band), hunting, and giving his wife, MaryAnn, a night off cooking.
Mike Schmid, Production Manager
As production manager, Mike makes sure our production team works as efficiently as possible. What he loves about working at NGRW: 'We always put our customers first.' Some fun facts about Mike: besides being with his family, he loves cycling and being outdoors.
Jimmy Monroe, Field Service Coordinator
He is happy to help out whenever needed - and does so with a smile! When Jimmy is not at work, you can probably find him spending time with his wife and their six grandkids, as well as playing guitar on the worship team at church.
Randall Garrett, Production Assistant
Randall has been with NGRW since May of this year. You heard it from him: "I love to fish when I am free, and I am always playing sports like softball or volleyball. I am pretty much always at the church. I work in the teen ministry and when given the opportunity, I preach. I enjoy NGRW and have never been part of a job that I enjoy working for like this one. I believe that the Lord blessed me with a wonderful opportunity. My life verse is Romans 15:1."
Melissa Wheeler, Production Assistant
She is one of our recent hires and says she is blessed to have the opportunity to be a part of NGRW. "I haven't been at NGRW very long, but I can already tell what a tight knit group we are. I am happy to do my part in making NGRW the best we can be! A little about myself, I am happily married to one of our project managers, Randy! We have two beautiful daughters and two beautiful furry children! I love attending my church and spending time with family and friends. In my spare time I love to binge watch some of my favorite shows, get manis, pedis, massages, or just hanging out with the ones I love!!" One of her favorite Bible verses is Jeremiah 29:11- "For I know the plans I have for you," declares the Lord, "plans to prosper you and not to harm you, plans to give you hope and a future."
Dalton Bien, Purchasing Specialist
Dalton is the man responsible for ordering all of your new windows and doors! What he loves about the company: 'I truly value NGRW's family-like atmosphere. It makes a work day go by easier when you have a good connection with your coworkers. Everyone is always looking out for each other, helping where help is needed, and most of all, is focused on making the experience for the customer as enjoyable as possible.' When he's not at work or spending time with his wife and one year old daughter, he enjoys gaming.
Bill Kent, Installation and Paint Scheduler
Bill schedules our installations and paint jobs. Once your windows or doors are in, he will call you to schedule your installation and any paint that is needed.
David Kelley, Project Manager
David is another one of our Project Managers, helping oversee your project from the initial re-measure all the way until the installation is complete. Why does he love working at NGRW? 'I love the family atmosphere that I get every single day from each coworker, the great customer service we give to our customers, and the genuine feeling that I accomplished something at the end of each day.' Outside of work he loves playing sports, being outdoors/hiking, and being a worship leader at his church. His life Bible verse is Psalm 37:4
Randy Wheeler, Project Manager
Randy is one of our Project Managers, helping oversee your project from the initial re-measure all the way until the installation is complete. When asked by he likes working at NGRW, Randy said it was 'because of the family atmosphere and the care that is shown for our customers.' Randy has been married for 23 years and loves spending time with all three of the amazing women (wife and two daughters) in his life. His hobbies include watching football, being outdoors, and attending church. His favorite Bible verse is Philippians 4:13.
Chris Harrison, Accounting
For all things payment or finance-related, you'll most likely talk to Chris. What she likes about working at NGRW: that she learns something new everyday. She also enjoys that we are accepting of each team member's strengths, weaknesses, and ability to produce a good pun! Something you may not know about Chris: she is a transplant from central Illinois and still drinks unsweet tea - GASP! She's been married for 33 years to her husband, Todd, and together them and their two adult kids enjoy family trips to Disney.
Manuel Gomez, Accounting Administrator
Manuel joined NGRW in May 2021 and he is focused more on the accounts payable side of the company. He's currently enrolled in GSU and is finishing up his bachelors in Finance. He enjoys working for NGRW because of the environment and the people. He also enjoys traveling and in his spare time you can find him at the gym, out with friends or spending time outdoors.
Rebecca Scott, Marketing Manager
Rebecca has been with NGRW since 2008 and manages our marketing. Why she likes working at NGRW? 'It's been said before, but it does feel like a family here at NGRW. I actually enjoy coming to work, and I know not everyone is fortunate enough to feel that way.' When she's not at the office, she enjoys being involved in her church, spending time with her nieces and nephews, playing sports or doing outdoor activities, and eating biscuits and gravy! One of her favorite Bible verses is 2 Corinthians 10:5.
Claire Fitoussi, Marketing Assistant
Claire started with NGRW in 2019 and helps out on the marketing team. Her favorite part about working here? The simple fact that she enjoys coming to work. She doesn't dread the thought of going into the office! Some fun facts about Claire: She's never broken a bone, she loves animals, and loves to dance - and she and her husband recently had their first baby! Her favorite chapter in the Bible is Psalm 23.
Stephanie Henson, Lead Customer Service Representative
She directs and oversees all the call center team members as well as develop and implement processes and procedures that will enhance our call center. What she likes about working at NGRW is that everyone always does their best to help each other and works as a team to get the job done. Bringing dogs to work is a huge plus too! She also has 3 cats named Gotham, Davos, and Arya and a puppy named Pippin. What she's likely doing when she's not at work? 'I'm an avid hiker and spend most free weekends camping.'
Katie Reid, Customer Service Representative
She's likely one of the first voices you will hear as she works in our call center and schedules consultation appointments. "The best part of NGRW is the people I work with. We all work really hard but I often find myself laughing to the point of tears….a perfect blend of work and fun. What I love: spending quality time with my fiancé, rainy days, coffee, and VERY competitive game nights with our 4 kids."
Fernando Rios & Crew, Painter/Stainer
Fernando has been a part of the NGRW team since 2014. Together, Fernando and his team handles a lot of our painting and staining, doing work both in our shop and at customer's home after the installation. When he is not working, he enjoys fishing and playing soccer and basketball.
Duke, The Office Dog
Duke has been with NGRW since 2013. His main job responsibilities include sniffing people's trash cans for leftovers and winning over customers' hearts with his well-trained behavior and tricks. He is very loyal to NGRW, even becoming pouty when he does not get to come to work! Some interesting facts about Duke: he enjoys eating spoonfuls of peanut butter and is also scared of spiders.
Sean Newberry, Sales Manager
Sean began his career with North Georgia as one of our Design Consultants. After several years of helping homeowners with their window and door projects, Sean has moved inside to manage our team of Design Consultants.