Who We Are | a look inside our company
A Word From Our Owners
Ted Kirk and Jonathan Collum became friends long before Infinity from Marvin by North Georgia Replacement Windows was ever thought of. From playing football to camping, it was in these early years that Ted and Jonathan formed the foundations that would one day serve them in the business world. Operated on Christian principles, it is our desire to always do the right thing. That is why we went from selling over 26 different window models to exclusively carrying the Infinity from Marvin fiberglass window. From offering quality products to detailed and precise installation techniques, we want to create an experience that exceeds your expectations. Although this may be your first time replacing your windows, we want it to be your last.
Ted Kirk, President
Ted Kirk is President and co-owner of NGRW. Ted says, 'The people at our company are like family that I can always depend on to do the right thing. It's also an honor to be the Georgia provider of the Infinity from Marvin fiberglass window, the best window made in the country. I love serving our customers and providing an experience that our customers love.' When he's not working at the office, he is usually spending time with his family (wife, 7 daughters, and their dog Marley) or outside in the woods, on the water, or working on his farm. He loves to learn, so he reads, listens to podcasts, and always tries to learn from and help others. Above all, he places his faith in God. (Colossians 3:23)
Jonathan Collum, Vice President
Jonathan Collum is Vice President and co-owner of NGRW. Although he wears many hats, he focuses on the production and financial side of things to make sure everything is operating smoothly. He likes to have fun and make NGRW an enjoyable place to work, while also providing the best customer experience possible. Jonathan has a passion for giving back and helping others. When he's not at work, Jonathan enjoys spending time with his family, being outdoors, and going to church. Fun fact about JC - his Grandmother is his hero!
Diane Dinsmore, Director of Operations
Diane is responsible for the oversight and development of each department to optimize workloads and maximize potential. She develops long-term business strategies, manages departmental budgets, and objects with a visibly engaged leadership style that empowers our team for continued improvement. What she loves about NGRW? 'I love that NGRW is truly like one big family. A lot of companies will say that, but it is really true here. It's a place that you can enjoy coming to work every day.' Fun fact about Diane: she enjoys refinishing old furniture and working with her husband together in their shop. Her favorite Bible verse is Jeremiah 29:11.
Clint Mobley, Construction Manager
Clint oversees our project managers and installers. He also works alongside our sales team on more complex projects, offering his construction expertise and knowledge. What's his favorite part about working at NGRW? 'The people that I get to work with and the customers I get to work for. In all my years of window experience, it's nice to have a product that I truly believe in.' Some of Clint's interests include playing hide-and-seek with his boys, playing music (he's in a band), hunting, and giving his wife, MaryAnn, a night off cooking.
Brian Biggerstaff, Installation Supervisor
Brian is our Installation Supervisor, helping oversee all of our installation teams. Brian works closely with our Construction Manager to help maintain training and certification among our installers, as well as cross-training our Design Consultants.
Mike Schmid, Production Manager
As Production Manager, Mike makes sure our production team works as efficiently as possible. What he loves about working at NGRW: 'We always put our customers first.' Some fun facts about Mike: besides being with his family, he loves cycling and being outdoors.
Jimmy Monroe, Service Tech
Jimmy is our Service Technician who performs services, as well as works closely with our Project Managers to ensure installations occur smoothly. He is happy to help out whenever needed - and does so with a smile! When Jimmy is not at work, you can probably find him spending time with his wife and their six grandkids, as well as playing guitar on the worship team at church.
Bill Kent, Scheduling Coordinator
Bill schedules our installations and paint jobs. Once your windows or doors are in, he will call you to schedule your installation and any paint that is needed.
Randall Garrett, Scheduling Assistant
Randall helps our scheduling department with product arrivals, as well as warehouse and supply inventory. You heard it from him: "I love to fish when I am free, and I am always playing sports like softball or volleyball. I am pretty much always at the church. I work in the teen ministry and when given the opportunity, I preach. I enjoy NGRW and have never been part of a job that I enjoy working for like this one. I believe that the Lord blessed me with a wonderful opportunity. My life verse is Romans 15:1."
Melissa Wheeler, Re-Measure/Service Coordinator
Melissa is responsible for scheduling all of our re-measure and service appointments. "I am happy to do my part in making NGRW the best we can be! A little about myself, I am happily married to one of our project managers, Randy! We have two beautiful daughters and two beautiful furry children! I love attending my church and spending time with family and friends. In my spare time I love to binge watch some of my favorite shows, get manis, pedis, massages, or just hanging out with the ones I love!!" One of her favorite Bible verses is Jeremiah 29:11- "For I know the plans I have for you," declares the Lord, "plans to prosper you and not to harm you, plans to give you hope and a future."
Dalton Bien, Order Fulfillment Specialist
Dalton is one of the team members responsible for ordering all of your new windows and doors! He's our favorite technology whisperer and in-house IT guy. What he loves about the company: 'I truly value NGRW's family-like atmosphere. It makes a work day go by easier when you have a good connection with your coworkers. Everyone is always looking out for each other, helping where help is needed, and most of all, is focused on making the experience for the customer as enjoyable as possible.' When he's not at work or spending time with his wife and daughter, he enjoys gaming.
Stephanie Henson, Order Fulfillment Specialist
Stephanie assists in ordering products for installation. What she likes about working at NGRW is that everyone always does their best to help each other and works as a team to get the job done. Bringing dogs to work is a huge plus too! She also has 3 cats named Gotham, Davos, and Arya and a puppy named Pippin. What she's likely doing when she's not at work? 'I'm an avid hiker and spend most free weekends camping.'
Lorenzo Wells, Warehouse Specialist
Lorenzo is in charge of maintaining an organized warehouse with all of your new windows and doors. He receives deliveries, sorts and organizes products, and prepares job materials for our installation crews each day. And to top it all off - he has one of the best smiles around!
Randy Wheeler, Project Manager Supervisor
Randy serves as our Project Manager Supervisor, overseeing the training and development of new processes for all our Project Managers. When asked why he likes working at NGRW, Randy said it was 'because of the family atmosphere and the care that is shown for our customers.' Randy has been married over 20 years and loves spending time with his wife and two daughters. His hobbies include watching football, being outdoors, and attending church. His favorite Bible verse is Philippians 4:13.
Jon Biggerstaff, Project Manager
Jon is another one of our Project Managers, helping oversee your project from the initial re-measure all the way until the installation is complete.
David Kelley, Project Manager
David is another one of our Project Managers, helping oversee your project from the initial re-measure all the way until the installation is complete. Why does he love working at NGRW? 'I love the family atmosphere that I get every single day from each coworker, the great customer service we give to our customers, and the genuine feeling that I accomplished something at the end of each day.' Outside of work he loves playing sports, being outdoors/hiking, and being a worship leader at his church. His life Bible verse is Psalm 37:4
Mitch Craver, Project Manager
As one of our Project Managers, Mitch helps oversee your project from the initial re-measure all the way until the installation is complete.
Kyle Silva, Controller
As our Controller, Kyle is responsible for the financial side of the business. From developing financial controls, procedure, reporting, and measurements to handling accounts receivables and payables, Kyle is the guy. We are thankful he's good with numbers! Kyle is married to his high school sweetheart, Amber, and they have three boys.
Chris Harrison, Accounting Clerk - A/R
For all things payment or finance-related, you'll most likely talk to Chris. What she likes about working at NGRW: that she learns something new everyday. She also enjoys that we are accepting of each team member's strengths, weaknesses, and ability to produce a good pun! Something you may not know about Chris: she is a transplant from central Illinois and still drinks unsweet tea - GASP! She's been married for 33 years to her husband, Todd, and together them and their two adult kids enjoy family trips to Disney.
Manuel Gomez, Accounting Clerk - A/P
Manuel is focused on the accounts payable side of the company. He's currently enrolled in GSU and is finishing up his bachelors in Finance. He enjoys working for NGRW because of the environment and the people. He also enjoys traveling and in his spare time you can find him at the gym, out with friends or spending time outdoors.
Rebecca Scott, Marketing Manager
Rebecca manages our Marketing Department and Call Center. Why she likes working at NGRW? 'It's been said before, but it does feel like a family here at NGRW. I actually enjoy coming to work, and I know not everyone is fortunate enough to feel that way.' When she's not at the office, she enjoys being involved in her church, spending time with her nieces and nephews, playing sports or doing outdoor activities, and eating biscuits and gravy! One of her favorite Bible verses is 2 Corinthians 10:5.
Brittany Kirke, Graphic Design & Social Media Specialist
Brittany is the face behind the screen on our social accounts and loves to connect with customers! Her favorite part about working here? "I was nervous about moving to a new state because I wouldn't really connect with anyone. But since my first day here, I have felt so welcomed and enveloped by the love this company has for their work. They have become great friends and I am excited for the work ahead." Some fun facts about Brittany: She learned to fly a plane at age 14, her favorite color is Yellow, and she loves to play video games. Her favorite Bible Verse is Proverbs 31:25.
Sean Newberry, Sales Manager
Sean began his career with North Georgia as one of our Design Consultants. After several years of helping homeowners with their window and door projects, Sean has moved inside to manage our team of Design Consultants and assists with our Call Center.
Katie Reid, Lead Customer Service Representative
Katie is likely one of the first voices you will hear as she oversees our call center and schedules consultation appointments. "The best part of NGRW is the people I work with. We all work really hard but I often find myself laughing to the point of tears….a perfect blend of work and fun. I love spending quality time with my fiancé, rainy days, coffee, and VERY competitive game nights with our 4 kids."
Gabbie Park, Customer Service Representative
Gabbie is one of our newest team members in the Call Center and has been an wonderful addition to our company. When she's not in the office, she enjoys spending time with her cat named Maple, reading, and swimming! Her favorite places to swim are the beaches in Florida. Since starting in January, she has grown to love the friendly atmosphere of the office and is looking forward to serving our community.
Fernando Rios & Crew, Painters
Fernando and his team handle our painting and staining, doing work both in our shop and at customer's home after the installation. When he is not working, he enjoys fishing and playing soccer and basketball.
Duke, The Office Dog
Duke has been with NGRW since 2013. His main job responsibilities include sniffing people's trash cans for leftovers and winning over customers' hearts with his well-trained behavior and tricks. He is very loyal to NGRW, even becoming pouty when he does not get to come to work! Some interesting facts about Duke: he enjoys eating spoonfuls of peanut butter and is also scared of spiders.